Passengers waiting beside a train at a modern station

Eurostar trains

Train tickets

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Frequently asked questions

How early do I need to get to the station?

On the London routes you clear ticket gates, security and border control before you board, so leave real time for it. Eurostar asks for 75 minutes at London St Pancras in Eurostar Standard and Eurostar Plus, and 45 minutes there in Eurostar Premier. In Standard and Plus, Paris Gare du Nord and Amsterdam Centraal want 75 to 90 minutes, Brussels Midi and Rotterdam Centraal 45 to 60. The number that catches people out is the gate: it closes 30 minutes before departure on every London route, or 15 minutes in Eurostar Premier, and it does not wait. Trains between Belgium, France, Germany and the Netherlands have no border checks, so 20 minutes at the station is enough.

Do I need a passport to travel on Eurostar?

On any train to or from London, yes. You also have to submit your Advance Passenger Information in the app or in Manage your booking, because Eurostar will not release your ticket until you do. EU, EEA and Swiss citizens living in the UK with settled or pre-settled status can use a national ID card instead. If you are entering the UK without a visa and are not exempt, check whether you need an Electronic Travel Authorisation before you book: it costs £20, lasts two years or until the passport it is linked to expires, and most applications are processed in about three working days. Between Belgium, France, Germany and the Netherlands there are no document requirements at all, though spot checks do happen, so carry ID anyway.

Does an Interrail or Eurail pass cover Eurostar?

It does, but never the pass on its own. On the London routes, Global Pass holders travelling between the UK and France, Belgium or the Netherlands book a seat reservation in advance through Interrail's reservation service and pay a reservation fee on top of the pass, travelling in Eurostar Standard or Eurostar Plus depending on the class of the pass. Pass holder seats are subject to availability and do sell out. Book as soon as your dates are fixed, because once they are gone the only way onto that train is a full-price ticket. Between Belgium, France, Germany and the Netherlands, Global Pass and Interrail or Eurail Benelux Pass holders buy a Pass fare instead, from €22 for Brussels to Amsterdam and from €27 for Brussels to Paris or Brussels to Cologne, sold at the NS, SNCF and SNCB international counters or by phone. That ticket can be exchanged once, is never refunded, and is not valid on the Snow and Sun routes.

How much luggage can I take on Eurostar?

Two pieces plus one item of hand luggage in Eurostar Standard and Eurostar Plus, three plus one in Eurostar Premier. There is no weight limit, but you have to be able to load and unload your own bags. Size is the rule people miss: each piece can be up to 85 cm long on the London routes and 75 cm everywhere else. Extra and oversized items work differently by route. On the London routes book them ahead in Manage your booking, where excess luggage costs £35 and an oversized item £60 when booked at least 48 hours before departure, and the Registered Luggage Service runs only on selected London to Paris and London to Brussels trains. Between Belgium, France, Germany and the Netherlands you can turn up and pay €30 per extra item on the day.

Can I take an earlier or later train than the one I booked?

Not without changing the ticket first. Between Belgium, France, Germany and the Netherlands your ticket is valid only on the train you booked, and changing it on board costs the highest fare in your class for that journey plus a €25 fee, payable by card or cash. Change the booking in Manage your booking or the app before you leave for the station. Whether a change is possible at all, and what the fare difference comes to, depends on the ticket you bought, so read those conditions when you book rather than on the platform.